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Cellular Deception

Did  you know that if you have been upgrading in the 20th month, the 4 months left will get tagged to the end of your contract? This happened to me with Cell C (I saw for myself), I’ll see if I can find out whether the other operators function the same.

This is from a mail I sent to Cell C on the 6th November 2006

I noticed in September that my bill had increased substantially due to my R19 promotion being deactivated. I called 140 today and was told that although my contract runs until December my promotion ended in August.

This pisses me off, no where was I informed that my old contract would need to run out its 24 months before the new one would continue. In fact you advertise that I can renew (re-NEW) in the 20th month which I did and it seemed like my old contract was dead and gone.
I was under the impression that my upgrade/renewed contract meant that the old contract was cancelled/null and void or surpassed by the new contract. I also presumed that I was signing 1 (one) contract which was 24 months and included the reduced fee.
Now I am informed that in actuality I am running 2 contracts 24months for my cellphone and 24 months for my promotion.
What bullshit is this. I never signed any contract that I am aware of to pay R100 monthly.

I have spoken to 2 people briefly who are under the false assumption that their “new” contract cancels the old.

fraud ?noun

  1. deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage.
  2. a particular instance of such deceit or trickery: mail fraud; election frauds.
  3. any deception, trickery, or humbug: That diet book is a fraud and a waste of time.
  4. a person who makes deceitful pretenses; sham; poseur. [Origin: 1300?50; ME fraude < OF < ML fraud- (s. of fraus) deceit, injury]

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