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Sage Pastel stops working after computer name change

Looks like as long as you have not registered Sage Pastel you can change the computer name without issue.

Sage Pastel & Xpress 17, 18, 19 aka 50c

Method 1

Uninstall Sage Pastel & then reinstall, it should remover the old computer name and put in the correct name.

Method 2

  • Click on Start or search, type in regedit and hit Enter
  • Click on File, Export and export regedit file to backup your registry
  • 64 bit machine – Goto “HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Softline\Pastel Partner V19
  • 32 bit machine – Goto “HKEY_LOCAL_MACHINE\SOFTWARE\Softline\Pastel Partner V19
  • Replace “Pastel Partner V19” with whatever your version is
  • When you open “your pastel version” you will see the old computer name, delete this then register the package as a workstation.
  • Close the regedit screen
  • Rename the c:\pastellxx\custom\registration or c:\xpressxx\custom\registration folder to registration.old
  • Open Pastel and re-register your software
  • Now Add back your companies

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