pastel troubleshooting

Pastel email Invoice or Statement Setup

by Grant Day
June 4, 2019June 5, 2019
37 Comments

From Pastel Xpress or Partner, it is possible to email invoices or statements to customers directly, either in PDF format [the default] or HTML. Please note the following conditions must be met: For Windows 8, 8.1, 10 you can use Windows Live Mail (replaced Outlook Express), Microsoft Outlook or Thunderbird. For… Read More »

Sage Pastel Partner & Xpress Full Versions & Updates

by Grant Day
May 26, 2019May 26, 2019
57 Comments

For how to adjust VAT from 14 to 15%, see here Full versions of Sage Pastel Partner & Xpress for re-installing to help fix problems with Pastel. I’ve also put updates for upgrading clients to the latest version. If you are looking for a replacement for an older version of… Read More »

Sage-Pastel Windows 10 Checklist

by Grant Day
May 26, 2019May 26, 2019
4 Comments

If you are having issues with sending invoices from Sage-Pastel to email, complete steps 1-4, if that doesn’t work you’ll also need to follow the steps to install an update for Outlook Check that UAC (User Account Control) is turned off Check that the Region and Language is correct Check… Read More »

Installing Irontree for Cloud Backup, Pastel Backup, SARS Easyfile

by Grant Day
May 22, 2019May 27, 2019

I am an IronTree Reseller and will receive a commission on any sales generated from the signup link below. Checkout IronTree Cloud Backup to look at their offerings. IronTree Redstor Backup Pro SE Software Installation IronTree Assisted R275 ex VAT – once-off The easiest way to get setup is to… Read More »

Fix Pastel Partner 11 Error 35602 & 440

by Grant Day
May 20, 2019September 17, 2019

Error 35602 – Key is not unique in collection Make sure you have your Base Serial number and Registered Name before you start. Be aware editing the registry can cause serious issues on your PC if you delete something by mistake. Sage Pastel 17, 18, 19 aka 50c Click OK… Read More »