Do you need my assistance in getting easyfile working? Are you aware I charge a R600 fee for a fix? No fix, no fee!
A fix is easyfile running as it should, not recovery of your data – that is another service we need to discuss beforehand.

If you agree to the fee for a fix, here are the steps you need to take …

  1. Make sure you have the following files downloaded
  2. Make sure you have TeamViewer or alternatively AnyDesk installed on your computer, the version doesn’t matter. Or get my QuickSupport version of TeamViewer here
  3. Empty your Recycle Bin
  4. Reboot your PC, so that I don’t accidentally close something you are working on
  5. Plug your power cable into your laptop, helps it perform better
  6. Send me a WhatsApp message [084 584 7268 or click the WhatsApp Me button bottom right corner of my site] with your TeamViewer (TV) ID & password or AnyDesk closer to the allotted time, please type the number rather than taking a picture
  7. If I need anything or when I need you to login I’ll WhatsApp you

Notes:

  • I cannot be held responsible for any issues that seem to be as a result of fixing easyfile – I haven’t had any as yet but I don’t want to be blamed because I was the last one to touch the machine. i.e. what I do, should not impact any other software on your system but there is always the possibility it may – in the unlikely situation there is an issue, I will do what I can to assist
  • My current fee is R600 for a fix. No fix, no fee!

How does payment work?

  • Job complete – you are happy it is fixed
  • Please send me your billing details & email address
  • I’ll generate and send you an invoice via email
  • Payment details are on the invoice

Be Aware

  • I may sometimes delete Windows temp files, to stop files that are cached from causing issues
  • About one in 5 machines has malware on it, I’ll notify you if your’s does
  • I very seldom refuse to work on a machine. I no longer work on Windows XP or Vista at all. For Windows 7, Service Pack 1 must be installed before I start

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